Recent testing found that the cable is non-compliant with poor quality insulation that could deteriorate prematurely and cause fires or the risk of electric shock.
On 16 August 2013, Infinity Cable Co Pty Ltd recalled certain cables sold at Masters Home Improvement from April 2012 to August 2013 - Infinity Cable Co Pty Ltd—TPS 2.5mm 2c+e Flat Cable.
Infinity Cable Co Pty Ltd subsequently placed the company into liquidation but Masters advises that consumers can still return product to the place of purchase and obtain full refunds under the recall.
Masters also advise that any customers who have any safety concerns and who purchased the product from Masters should contact them and they will arrange for a qualified person to inspect the cabling in their home: Masters media release
The cables concerned include:
- All TPS cable - All sizes and configurations of polymeric insulated electrical cable that is PVC sheathed, PVC insulated, flat and flexible low voltage electrical cable also commonly known as TPS imported and sold by Infinity Cable Co Pty Ltd; and
- All orange circular cable - All sizes and configurations of polymeric insulated electrical cable that is PVC sheathed, PVC insulated, round and flexible low voltage electrical cable also commonly known as orange circular imported and sold by Infinity Cable Co Pty Ltd.
Electrical safety regulators across Australia have taken steps to prohibit the supply and installation of these cables, which may have been supplied in only very small quantities in some States and Territories.
- Electrical safety regulators also advise that:
- Consumers should not try to inspect their own electrical wiring
- Electrical cable should only be installed, inspected or uninstalled by a licensed electrician
- Any installed Infinity and Olsent-branded cable should be removed by a licensed electrician
- There is no immediate risk from use of the cable at this time but the risk is expected to increase over time
- Consumers who have recently had electrical wiring work done should contact their electrician for advice.
If an electrician supplied and installed these cables in your home then you are entitled to ask them to fix the problem under the consumer guarantees of the Australian Consumer Law.
Further information about the safety of these cables is available from the electrical safety regulator in each State and Territory:
ACT: actpla.act.gov.au
Queensland: justice.qld.gov.au/fair-and-safe-work/electrical-safety
South Australia: technicalregulator.sa.gov.au
Tasmania: workplacestandards.tas.gov.au/safety/electrical_safety
Victoria: esv.vic.gov.au
Western Australia: commerce.wa.gov.au/EnergySafety/